Frequently Asked Questions

Our AI achieves 95%+ accuracy in data extraction. Combined with human validation by expert accountants, we ensure 100% accuracy before syncing to your accounting software.

Currently supports Tally Prime and Zoho Books. More integrations (QuickBooks, Xero, Zoho Expense) coming soon.

Most invoices are processed within seconds. Human validation typically takes a few minutes. Average turnaround is under 5 minutes.

Yes! Register your WhatsApp number, and send invoices directly to our ZapBooks WhatsApp chatbot. They'll be processed and synced after validation.

100% secure. We use enterprise-grade encryption, comply with GST regulations, and maintain SOC 2 compliance. All data is backed up securely.

Yes. No long-term contracts. Cancel your free trial or subscription anytime without penalties.

Yes. All invoices are validated for GST compliance before syncing to ensure your books are always compliant.

Our system flags unclear invoices for manual review. Your team validates them before syncing - nothing falls through the cracks.

We extract: Vendor name, GST/Tax ID, invoice number, invoice date, due date, amount, tax amount, line items, item descriptions, quantities, unit prices, payment terms, and more. Fully customizable for your needs.

Yes! Our advanced OCR handles blurry photos, faxes, scanned documents, and even handwritten invoices. If the human eye can read it, our AI can extract it.

AI extraction takes seconds. Human validation adds a few minutes. Average turnaround is under 5 minutes per invoice. Bulk orders are processed faster.

Absolutely. We use AES-256 encryption for all data in transit and at rest. SOC 2 certified. GDPR compliant. Your invoices are backed up securely.

Currently optimized for Indian invoices with GST. International invoices also supported but with standard processing. Contact us for localization needs.

You're billed based on invoices processed. For free trials, you pay nothing. For paid plans, we bill at the end of each month for invoices processed during that month.

Each unique invoice document is counted as one invoice, regardless of the number of pages or line items. Duplicates are not charged.

Yes, you can change plans anytime. Your pricing tier is based on your monthly invoice volume, so you may automatically move to a higher or lower tier based on usage.

If you exceed your tier volume, you'll automatically move to the next tier starting the following month. You only pay for what you use.

We offer flexible billing options. For bulk commitments or annual plans, please contact us for custom pricing.

We offer a 14-day money-back guarantee. If you're not satisfied, we'll refund your payment in full.

Our prices are exclusive of applicable GST or other taxes. GST will be added based on your billing address.

Absolutely! For organizations processing 1000+ invoices per month, we offer custom pricing. Contact our sales team for a personalized quote.

The demo is about 30 minutes long. Setup takes 5 minutes, live demo 20 minutes, and Q&A 5 minutes.

Nothing special! Just have your current accounting software credentials handy (Tally/Zoho Books login). We'll handle the rest.

No, it's a real product walkthrough. We focus on showing how ZapBooks works and answering your questions. No high-pressure sales tactics.

Absolutely! Feel free to bring sample invoices or upload them during the demo. We'll process them live.

No installation needed! It's all cloud-based. Just join via Zoom link we'll send you.

No problem! You can reschedule anytime using the cancellation link we send. We're flexible with timing.

Yes! In fact, we encourage it. Multiple team members can join the Zoom call.

We'll send you a follow-up email with resources and a special trial offer. No spam, just helpful info.